Kalendář akcí
Negotiation Skills
| Kód semináře: 1151 | |
|---|---|
| Datum konání | 05.03.2012 |
| Druh akce | Odborný seminář |
| Místo konání | CzechTrade, Dittrichova21, Praha Česká republika |
| Doba konání | 5.-6.3. 2012; 9.00 - 17.00 |
| Cena (včetně 20%DPH) | 5 880 Kč |
Successfully negotiating a deal is an art. Skillful negotiators are excellent communicators and influencing the outcome of a meeting requires getting interests across clearly and in a manner that can be understood. This series of courses provides intensive practice in English for negotiations but also focuses on the skill of negotiating itself.
Modules:
| - The four main stages of negotiations |
| - Language of meetings and negotiations; the art of diplomatic English for maximum results; the classic signals of body language; asking questions; do’s and don’ts of active listening; getting your point across |
| - Identifying your negotiating style; improving your negotiating style |
| - Processes, aims, and outcomes; the defining characteristics of a successful negotiation |
| - Perfecting your opening procedure; positions versus interests; identifying the other party’s interest as well as your own; asking key questions and testing assumptions; adopting the right frame of mind for success |
| - Developing an agenda: using checklists to streamline the process; prioritizing your outcomes; identifying which issues can be agreed quickly and which carry the most weight and which are less important |
| - Preparing what to say; explaining and defining your comments; clarifying your terms and expectations; fallback position; considering cultural differences |
| - Banking, business, finance, legal & contractual terminology |
| - Assessing the trustworthiness of your opponent; saving face and admitting mistakes |
| - Retail clients and negotiations; SME, corporate clients and negotiations |
| - Offers, requests, compromises, counteroffers; getting your point across; buying time; dealing with conflict and coping with problems; dealing with deception and bluffing; knowing when to walk away |
| - The power game and how to redress the balance; dealing with bullies and negating threats; conversation techniques and staying on track; coming to agreements and closing a deal |
| - Following up |
| - Eight-Twelve negotiations/Practice situations/Tailor-making a negotiation |
Organizační garant
-
Bc. Lucie Skružná
Specialista exportního vzdělávání
lucie.skruzna@czechtrade.cz
T: 224 907 571
M: 724 966 516
Lektoři
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Colleen Kelly
Zkušená lektorka vzdělávacích kurzů v oblasti prezentačních dovedností, vyjednávání a interkulturních dovedností.